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What do I do if I have an order issue?

Resolving an Issue With Your Order

Updated today

If your order arrives damaged, lost, or incorrect, please contact our Customer Experience Team right away.

We’re committed to resolving the issue promptly. In most cases, this will result in a refund or replacement, but each situation will be carefully reviewed. To help us assist you quickly, please have your order number and photos ready when you reach out.

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