Furniture, Mirrors, & Artwork Cancellation Policy:
Cancellations are allowed up to 24 hours after placing the order - provided the order is not in the picking, packaging, or shipment phase.
Contact our Customer Experience Team within this timeframe.
Once shipped, we cannot cancel these items.
All sales are final after this 24-hour cancellation window.
Furniture, Mirrors, & Artwork Return Policy:
Initiate a return request for your furniture or artwork piece by completing our online form here.
Our returns pick-up vendor, will reach out directly to coordinate a convenient date and time for the pick-up of your returning item.
Your refund will be processed within 5-7 business days after our vendor confirms pick-up of your return.
Please note that all furniture returns incur a restocking fee totaling 15% of the retail price.
Returns are only eligible within 30 days of delivery receipt and individual items totaling $500 or more.
Custom, Made-to-Order Cancellation Policy:
Custom items requiring Terms and Conditions review before adding to cart can only be cancelled within a 24-hour grace period.
All sales are final after this cancellation window.
Custom, Made-to-Order Return Policy:
Custom, Made-to-Order pieces are final sale and cannot be returned.