Shipping & Tracking Information
Smaller parcels and décor pieces will ship from our Fulfillment Center via FedEx.
Larger freight items will ship with one of the carriers listed below.
Below are examples of tracking number formats and corresponding tracking links (where available):
FedEx / FedEx Freight
Example:399110974313
Track via FedExEFW or Estes
Example:2258319913
Track via EstesAmerican West
Example:112367473
Track via American WestRXO
Example:MG545375
Track via RXOWerner (also known as YRC, Blue Grace, or ABF)
Examples:1W30223YA21WYH2or30123001253
A personalized tracking link will be sent in a separate email.Metropolitan
Example:860971473998
Track via Metropolitan
Once your order has shipped, you will receive a shipping confirmation email with tracking details so you can monitor your delivery. Please allow up to 36 hours for tracking information to update after the carrier has received the shipment.
If you have trouble with your tracking number or link, please contact our Customer Experience Team.