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How do I use my store credit?

Updated over 3 months ago

How to Use Your Store Credit on McGee & Co. Orders

Whether you were issued credit from a return or as a promotional offer, here are step-by-step instructions to locate and apply your store credit code during checkout.

Step 1: Locating Your Store Credit Code

  • Store credit is provided as a code, similar to a gift card or discount code. You will receive this code via email or support communication once issued. Keep the code secure for future use.

  • If you can’t find your code, check prior emails, your account information, or contact McGee & Co. support directly for assistance.

Step 2: Applying Your Store Credit During Checkout

  1. Log In: Ensure you are logged into your McGee & Co. account before proceeding to checkout.

  2. Add Items to Cart: Select the items you wish to purchase and proceed to checkout.

  3. Enter the Store Credit Code: On the payment page, locate the field labeled as Gift Card/Discount Code or similar. Paste or type your store credit code into this field.

  4. Apply the Code: After entering the code, click "Apply" to ensure the store credit deducts from the total order amount. You should see the discount reflected in your total.

  5. Complete Checkout: Proceed with payment and confirm your order.

Step 3: Troubleshooting Issues with Store Credit

  • Missing Code: If your store credit isn’t visible or retrievable, retrieve the code from your account or previous emails. Contact our Customer Experience Team for further assistance.

  • Code Not Applying: Ensure you correctly input the code in the correct field. Store credit codes must be entered manually and will not apply automatically. If issues persist, contact McGee & Co.’s Customer Experience Team.

  • Order Already Placed Without Credit: If you forgot to apply store credit but have already placed the order, cancellation of the order may allow re-entry of the code. However, cancellations cannot always be guaranteed if the order process has progressed to shipping.

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