How to Use Your Store Credit on McGee & Co. Orders
Whether you were issued credit from a return or as a promotional offer, here are step-by-step instructions to locate, receive, and apply your store credit code during checkout.
This guide also covers special scenarios such as using store credit for promotional pricing and defective items.
Step 1: Locating Your Store Credit Code
Store credit is provided as a code, similar to a gift card or discount code. You will receive this code via email or support communication once issued. Keep the code secure for future use.
If you can’t find your code, check prior emails, your account information, or contact McGee & Co. support directly for assistance.- Check your spam or junk folders, as emails containing store credit codes may sometimes be filtered there.
Verify that you are checking the email address associated with your McGee & Co. account.
Step 2: Applying Your Store Credit During Checkout
Log In: Ensure you are logged into your McGee & Co. account before proceeding to checkout.
Add Items to Cart: Select the items you wish to purchase and proceed to checkout.
Enter the Store Credit Code: On the payment page, locate the field labeled as
Gift Card/Discount Codeor similar. Paste or type your store credit code into this field.Apply the Code: After entering the code, click "Apply" to ensure the store credit deducts from the total order amount. You should see the discount reflected in your total.
Complete Checkout: Proceed with payment and confirm your order.6. Ensure Correct Account: Make sure you are signed into the account associated with the store credit to avoid any issues.
Store credit is applied as a discount and may not cover the full cost of your purchase.
Step 3: Troubleshooting Issues with Store Credit
Missing Code: If your store credit isn’t visible or retrievable, retrieve the code from your account or previous emails. Contact our Customer Experience Team for further assistance.
Code Not Applying: Ensure you correctly input the code in the correct field. Store credit codes must be entered manually and will not apply automatically. If issues persist, contact McGee & Co.’s Customer Experience Team.
Order Already Placed Without Credit: If you forgot to apply store credit but have already placed the order, cancellation of the order may allow re-entry of the code. However, cancellations cannot always be guaranteed if the order process has progressed to shipping.- Check Spam/Junk Folders: Emails containing store credit codes may sometimes be filtered into spam or junk folders. Ensure you check these folders if you cannot locate your code.
Verify Account Details: Double-check that you are using the email address associated with your McGee & Co. account to locate the store credit code. - Invoice Limitation: Store credit cannot be directly applied to invoices by support. Instead, it must be entered at checkout as a code. - Special Scenarios: Store credit can be used for promotional pricing if requested, and for defective items as compensation. Ensure you follow the specific instructions provided for these cases.