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What is the refund processing timeline for orders, and how can I track my refund?

Updated over 3 months ago

Refund Processing Timeline and Tracking Your Refund

Once you have returned an item or had your order canceled, it’s essential to understand the refund timeline and how you’ll be notified of updates. Here is a detailed guide to help you track your refund and understand the process.

Refund Processing Timeline

  1. After Returns: Once your returned item is received, McGee & Co. processes refunds within 3–5 business days, allowing time for a quality control review.

  2. After Cancellations: For cancelled orders, refunds are issued immediately upon cancellation confirmation but may take up to 5–7 business days for your financial institution to reflect on your account.

  3. Posting to Your Bank or Credit Card: After a refund is issued, you may expect it to appear on your account within 5–10 business days, depending on your bank’s or card issuer’s processing times.

  4. Confirmation Process: You will receive an email confirmation once your refund has been issued. Be sure to check your inbox (or spam/junk folder) for this notification.

Refund for Returns: Additional Information

  • Refunds are issued to the original payment method, with any applicable shipping, handling, and restocking fees deducted.

  • The total time to see your refund after a return can vary. Typically, refunds are processed within 3–5 business days of receiving the return and may take an additional 5–7 business days to reflect in your account.

  • For credit cards, most refunds will post within 7–10 business days after the issuance.

Tracking Your Refund

If you’re unsure of your refund status or haven’t received a confirmation:

  • Check your email inbox and spam/junk folder for the refund confirmation.

  • If it’s been more than 10 business days since the refund was processed and it has not yet appeared in your account, contact your bank or card issuer for further assistance.

Key Notes

  • Processing times can vary depending on your financial institution. Being aware of the refund timeline ensures you can follow up appropriately when delays occur.

  • McGee & Co. is committed to notifying customers promptly of refund processing by email, offering transparency throughout the refund process.

By understanding and adhering to these timelines, you can ensure a smooth refund experience.

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