Can I Add or Modify Items in My Order After It Has Been Placed?
Once an order has been placed with McGee & Co., the ability to add, modify, or remove items is restricted due to system limitations. Below, we explain the key policies and available alternatives for managing your order post-placement.
Order Modification Policies
Adding Items: Items cannot be added to an existing order after it has been placed. This includes additional quantities or entirely new items.
Removing or Replacing Items: It is also not possible to remove or replace items after the order is confirmed, as modifications are not supported.
To adjust your order, the only option is to request a cancellation (if eligible). Once the order is canceled, you can place a new order with the desired items.
Adding Items Post-Placement
If you wish to purchase additional items after completing your order, a new, separate order must be placed. McGee & Co.'s system processes each order independently, so any new items have to be managed through a separate transaction.
Shipping Fees and Order Consolidation
Each order placed with McGee & Co. incurs its own shipping fees, as orders are handled individually. Combining items into one order is not permitted once an order has been placed, nor can shipping costs be combined between separate orders. These policies ensure efficient processing and timely delivery.
Workarounds: Cancellations and Reordering
To acquire additional or adjusted items while adhering to the policies:
Request Order Cancellation: Contact our Customer Experience Team to see if your order can still be cancelled (dependent on its processing status). Upon cancellation, simply place a new order that reflects your desired items.
Place a New Order: For additional items, proceed with a new, separate order.
Summary
While McGee & Co. strives to create a seamless shopping experience, orders cannot be adjusted once placed. For adding items, a new order must be submitted, and each transaction is processed individually with associated shipping fees. If your situation requires additional assistance, contacting support may offer solutions, such as free shipping approval, though these scenarios are not guaranteed.
