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How can I verify whether a discount was applied to my order?

You can confirm a discount — whether a promo code or your Designer Trade discount — right on your order summary. Here's where to look.

At checkout

Before you place your order, your discount appears in the order summary near the subtotal. Your Designer Trade discount is applied automatically when you're logged into your trade account.

On your order confirmation

After you order, check your confirmation email (or your order summary under your account). In the summary, look for a "Discount" line near the subtotal — it shows the amount deducted, and your total will be lower than the full subtotal.

Good to know

  • Discounts are applied before taxes and shipping.

  • If you don't see a discount, double-check that your promo code was eligible — or, for trade, that you were logged into your Designer Trade account at checkout.

  • Still not showing? Contact our Customer Experience Team at [email protected], and we'll take a look.

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