How Can I Locate, Track, or Use My McGee & Co. Order Number?
Order numbers are essential for tasks like tracking shipments, initiating returns, or verifying purchases. If you need help finding or using your order number, follow the steps below.
Locating Your Order Number
1. Via Your McGee & Co. Account
Log in to your McGee & Co. account.
Navigate to your Order History under the account dashboard.
Click on the specific order to view its details, including the order number. You can also access the return portal to find the same information if initiating a return or exchange.
2. Using Your Email Confirmation
Check your order confirmation email, as the order number is typically included in this communication.
If you used a different email address during checkout, verify the inbox of that email account.
For orders placed via external payment methods like PayPal, you can use the transaction receipt to identify the associated order details.
3. For Gift Orders
If you’re initiating a gift return or exchange and don’t have the order number, provide the purchaser's name and email address to McGee & Co. support. They can look up the order number for you.
Tracking and Troubleshooting Your Order### Scenario 2: Order Still “Being Fulfilled” After a Week
Delays may occur due to production or seasonal demands, extending processing times to 5–7 business days.
Upon shipment, a tracking email will be sent to monitor delivery. During peak periods, patience may be required.
Scenario 3: Address Change Complications
Address change requests close to delivery may result in delivery to the original address. Carriers typically do not redirect delivered packages.
Contact support for assistance with unauthorized address changes for resolution.
1. Tracking Your Shipment
Locate the tracking numbers provided in the order confirmation or account dashboard.
Enter each tracking number on the carrier’s website to view up-to-date shipment details.
2. When You Can't Find Your Package
Check around your property and with neighbors.
Verify the shipping address used for the order.
Look for any delivery notice left by the carrier.
Use the carrier’s tracking page to request updates or initiate a missing package claim if the package shows as delivered but cannot be located.
Resolving Login or Order Search Issues
1. Trouble Finding an Order in Your Account
Ensure you're logged into the correct McGee & Co. account by using the email address associated with the order.
If you are logged into a different account, log out and sign in with the correct email address. Then, try searching for your order number again.
2. Using Alternative Resources
If you still cannot locate your order, contact McGee & Co. support with any other information related to the purchase, such as purchaser details or proof of payment.
Next Steps for Returns
Once you locate the order number, you can initiate a return via the return portal on your account dashboard.
Follow the instructions provided to print a prepaid shipping label.
Key Takeaways
Always check your account dashboard or email for order details.
Use tracking numbers for shipment updates and troubleshooting.
Double-check account details and email addresses if you encounter visibility issues.
McGee & Co. support is available to assist when additional information is needed, such as for gift exchanges.