Shipping timing depends on the item you ordered. Here's how to know what to expect.
Check the Product Page First:
The most accurate ship estimate for any item is listed right on its product page, just below the Add to Cart button. Lead times vary from item to item, so the product page is always your best source for that specific piece.
In-Stock Items:
In-stock items typically ship within 4–6 business days of your order being placed. Once shipped, delivery generally takes about 1–2 weeks in transit, depending on your location and carrier.
Custom & Made-to-Order Pieces:
Custom and made-to-order items are crafted just for you, so they take longer — typically 6 to 16 weeks. As with all items, the estimated lead time is shown on the product page before you order.
How Your Order Ships:
We ship through two carriers, depending on your items:
FedEx — smaller parcels and décor
Metropolitan — larger furniture (the carrier may contact you to schedule delivery)
Tracking Your Order:
Once your order ships, you'll receive a confirmation email with tracking details. You can also find tracking links anytime in your account on our website. Please allow up to 36 hours for tracking to update after the carrier receives your shipment.
A Few Things to Keep in Mind:
All lead times are estimates and may change.
We're unable to expedite shipping once an item is in transit.
If an item goes on backorder after your order is placed, we'll email you with an updated timeline.
Still have questions about your order? Our Customer Experience Team is happy to help.