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What if an item is out of stock?

Checking availability

You can see an item's availability right on its product page. If it's available to order, you'll be able to add it to your cart. If it's temporarily unavailable, you'll see a 'Join the Waitlist' option instead. Restock timelines, when available, are also displayed on the product page and are subject to change.

Join the waitlist

If an item you love is out of stock, select 'Join the Waitlist' on the product page. You'll be added to the list and receive an email notification if it becomes available again. Please note that receiving a notification does not guarantee the ability to purchase the item, as availability is on a first-come, first-served basis. Additionally, sale or promotional prices are not honored when a waitlisted item restocks.

Will it be restocked?

We aren't able to confirm whether — or when — a specific item will be restocked. However, restock information, such as specific dates or estimated timeframes, may sometimes be available on the product page and is subject to change. If you'd like, reach out to our Customer Experience Team and we can check the item's current status for you. Please note that clearance items won't be restocked. Holiday and seasonal items, such as Christmas ornaments, are generally not restocked within the same season once they sell out.

Can I order an item that's out of stock?

In most cases, out-of-stock items can't be purchased until they're available again. If an item is eligible for preorder, that option will appear on its product page.

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