Yes, We Offer Exchanges
We understand that sometimes a piece isn’t quite the right fit, and we’re happy to offer exchanges for eligible items.
To make things seamless, exchanges must be selected at the time you create your return through our Returns Portal.
How to Request an Exchange
Go to our Returns Portal.
Select "Exchange" as your return method.
Use the prepaid return label to send the item back to our fulfillment center.
Once the item is received and inspected, your exchange order will be created automatically.
A Few Things to Note
You can exchange for an item of equal, lesser, or greater value.
For lesser value items, the difference will be refunded.
For higher value items, you’ll be prompted to pay the difference during the return process.
All exchanges are subject to availability at the time your return is processed.
Need Help?
If you have any questions about the process or need help selecting your replacement item, our Customer Experience Team is more than happy to assist!